At Francoleone, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or shop on www.francoleone.com<\/a><\/strong>.<\/p>\n By accessing or using our website, you agree to the terms of this Privacy Policy.<\/p>\n We may collect the following information when you interact with our website.<\/p>\n Name<\/p>\n<\/li>\n Mobile number<\/p>\n<\/li>\n Email address<\/p>\n<\/li>\n Billing and shipping address<\/p>\n<\/li>\n GST details (if provided)<\/p>\n<\/li>\n<\/ul>\n Products purchased<\/p>\n<\/li>\n Order history<\/p>\n<\/li>\n Payment status<\/p>\n<\/li>\n<\/ul>\n Note:<\/strong> We do not store credit card, debit card, or banking details.<\/p>\n IP address<\/p>\n<\/li>\n Browser and device information<\/p>\n<\/li>\n Pages visited and usage patterns<\/p>\n<\/li>\n Cookies used for website functionality and performance<\/p>\n<\/li>\n<\/ul>\n Your information is used only for legitimate business purposes, including:<\/p>\n Processing and delivering your orders<\/p>\n<\/li>\n Providing customer support and service communication<\/p>\n<\/li>\n Improving website performance and user experience<\/p>\n<\/li>\n Fraud prevention and security monitoring<\/p>\n<\/li>\n Sending promotional communication only if you opt in<\/p>\n<\/li>\n<\/ul>\n If we intend to use your personal information for any purpose not previously disclosed, we will seek your prior consent<\/strong>.<\/p>\n Francoleone does not sell, rent, or trade personal information<\/strong> to third parties.<\/p>\n Francoleone uses cookies, automated chat support (chatbots), and trusted third-party technologies to:<\/p>\n Analyze website traffic<\/p>\n<\/li>\n Assist customers with queries and order support<\/p>\n<\/li>\n Enhance overall user experience<\/p>\n<\/li>\n Manage orders and customer relationships<\/p>\n<\/li>\n Ensure secure transactions<\/p>\n<\/li>\n<\/ul>\n Information shared through chat interactions is used only for customer service, order assistance, and service improvement<\/strong>, in accordance with this Privacy Policy.<\/p>\n
\nInformation We Collect<\/h1>\n
Personal Information<\/h2>\n
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Order & Transaction Information<\/h2>\n
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Technical Information<\/h2>\n
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\nHow We Use Your Information<\/h1>\n
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\nCookies, Chatbot & Third-Party Technologies<\/h1>\n
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Official Chatbot Notice<\/h3>\n