At Francoleone, we aim to process and deliver your orders efficiently<\/strong> while ensuring a smooth and reliable shopping experience.<\/p>\n All orders are processed within 1\u20132 working days after order confirmation<\/strong>.<\/p>\n Orders are not processed or dispatched on Sundays or public holidays<\/strong>.<\/p>\n Once shipped, orders are delivered within the following estimated timelines<\/strong>:<\/p>\n Metro Cities:<\/strong> 2\u20134 working days<\/p>\n<\/li>\n Non-Metro \/ Rest of India:<\/strong> 4\u20137 working days<\/p>\n<\/li>\n Remote or Non-Serviceable Areas:<\/strong> Delivery may take longer depending on courier availability<\/p>\n<\/li>\n<\/ul>\n Delivery timelines are estimates only<\/strong> and may vary due to factors beyond our control, such as weather conditions, courier delays, or operational constraints<\/strong>.<\/p>\n Shipping charges (if applicable) are clearly displayed at the checkout page before payment<\/strong>.<\/p>\n Free shipping offers, if any, may be modified or withdrawn without prior notice<\/strong>.<\/p>\n Cash on Delivery is available on select pincodes only<\/strong>, subject to courier serviceability.<\/p>\n Francoleone reserves the right to disable COD for certain locations or orders<\/strong>.<\/p>\n If repeated COD returns are observed from the same customer, address, or account<\/strong>, Francoleone may temporarily or permanently disable the COD option<\/strong> for that customer.<\/p>\n COD may also be restricted for high-risk, suspicious, or abuse-prone orders<\/strong> to protect operational integrity.<\/p>\n Once your order is shipped, tracking details will be shared via SMS, Email, or WhatsApp<\/strong>.<\/p>\n Customers can track their shipment using the tracking link provided<\/strong>.<\/p>\n Francoleone shall not be responsible for delays caused due to:<\/p>\n Natural calamities or unforeseen circumstances<\/strong><\/p>\n<\/li>\n Courier partner delays<\/strong><\/p>\n<\/li>\n Government restrictions or regulations<\/strong><\/p>\n<\/li>\n Incorrect, incomplete, or unreachable delivery address<\/strong> provided by the customer<\/p>\n<\/li>\n<\/ul>\n Customers are requested to provide complete and accurate shipping details<\/strong> at the time of placing the order.<\/p>\n Orders returned due to incorrect address, customer non-availability, or repeated delivery failures<\/strong> may attract additional shipping or re-delivery charges<\/strong>.<\/p>\n
\nOrder Processing Time<\/h1>\n
\nDelivery Timelines<\/h1>\n
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\nShipping Charges<\/h1>\n
\nCash on Delivery (COD)<\/h1>\n
\nOrder Tracking<\/h1>\n
\nDelays & Exceptions<\/h1>\n
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\nAddress Accuracy<\/h1>\n
\nShipping Support<\/h1>\n